Noticeboard

COVID-19 PANDEMIC

IN RESPONSE TO THE ONGOING COVID-19 PANDEMIC THIS PRACTICE IS NOW LIMITING ALL FACE TO FACE CONTACTS WITH PATIENTS. ALL ROUTINE APPOINTMENTS ARE NOW SUSPENDED UNTIL FURTHER NOTICE FROM THE HEALTH BOARD. IF YOU NEED TO SEE A GP IN AN EMERGENCY PLEASE TELEPHONE THE SURGERY ON 028 90776600 AND LEAVE A DESCRIPTION OF YOUR SYMPTOMS. WHILST WE ARE EXTREMELY BUSY A GP WILL CALL YOU BACK. IF YOU WISH TO ORDER A PRESCRIPTION PLEASE DO THIS BY TELEPHONING THE SURGERY OR BY EMAILING    repeatscripts.Z00085@gp.hscni.net

Appointments

The doctor will see you in the surgery by appointment. You can make an appointment by either calling in at reception or by telephone. An appointment will usually be available within 48 hours.

If the doctor of your choice is not available, you may be offered an appointment with another doctor in the practice.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

DNA (did not attend) appointments

In the face of an ever increasing workload and the fact that we are a Doctor down since the retirement of Dr Peter MacSorley the remaining Partners are very concerned about the rising rate in did not attend (DNA) missed appointments. Last month 111 patients did not attend their GP appointment. This equates to a full week of appointments for one full time Doctor. We may have to review the registration of patients who persistently DNA appointments.

 
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